Shipping policy

Shipping

*COVID-19 UPDATE*
We are still able to take orders! However, due to new labor regulations, there may be delays in production & shipping.

We appreciate your patience! Stay safe!

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SHIPPING

USA : USD$3.99 – $6.50
Europe : USD$4.39 – $6.05
Canada : USD$5.25 – $9.99
Australia / NZ : USD$6.99 – $10.99
Worldwide : USD$5.99 – $9.99

• Calculated cost depends on item weight
• Additional costs may be incurred for multiple pieces
• CAD shipping times: usually 10-14 business days
• US shipping times: usually 5-10 business days
• Europe shipping times: usually 5-10 business days

Wrong Address—If you provide an address that is considered insufficient by the courier, the shipment will be returned to us. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed Package—Shipments that go unclaimed are returned to our facility & you will be liable for the cost of a reshipment.

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RETURNS

Please note that because our pieces are made-to-order, we do not take returns unless there is a problem with the item.

If your product is received with a defect or the wrong item/size was sent—please contact us at shaggaggystore@gmail.com & we will gladly sort it out! Any claims must be submitted within 15 days after the product has been received.